Newsletter December 2020
Seasons Greetings
The year is coming to an end. Our team would like to thank you for your confidence in us and the good cooperation in the past year. We hope you had a good 2020 despite the challenges and obstacles that year brought. Nonetheless we hope to see you all in 2021 again and wish you a Merry Christmas and a happy New Year.
Let us lighten up the prospects for next year: Because in 2021 we celebrate IDEA’s 20th anniversary!
And celebrating means it is time for presents, not for us but for you, our customers. To celebrate this fabulous achievement IDEA introduces the database backup feature, which all existing and new IDEA YACHT installations will get for free in 2021.
This safety feature ensures that your vessel database is secured on a daily basis*. Providing you with the security of having an extra layer of redundancy and lowering the risk of losing valuable data. Hence another step to reduce possible downtime to a minimum.
So for the undesirable case that something gets deleted by accident or worse your own backup system fails, the only thing you have to do is to contact our support team. We’ll restore the last backup for you from the IDEA servers and you’re back on track.
For more information, please feel free to contact us via email
(* Feature requires active internet connection during backup/recovery)
Worried about your database structure?
Then we have the cure. IDEA database engineers are able to scan and analyze your database. This way we are able to find every weak spot you might haven’t realized: We will
- • Analyze your components, component types and maintenance schedules on completeness according the recommended IDEA database scheme.
- • Look for hour based tasks without counter
- • Find tasks which never gets due because of a missing trigger
- • Sort out maintenance tasks overdue by a responsible person
- • And much more..
Based on this report IDEA can suggest customized services to fill the gaps:
- Clean up database
- Add missing maintenance tasks
- Add missing components
- User training
- …
For more information, please feel free to contact us via info@idea-data.com!
Your IDEA Team
We always love to hear from our customers, please get in touch via our website or e-mail us.
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Best wishes,
The IDEA team