25 Years of Superyacht Management Excellence

IDEA Data Solutions logo
Book a demo
Contact us

Did you know you can set up an unlimited number of mobile devices and accounts for IDEA?

Using the IDEA mobile app gives you far more flexibility and freedom than relying solely on the web portal at your PC. With the app, you can move around the vessel while still accessing everything you need.

The app supports you with tasks such as:

  • Running your daily rounds
  • Reporting maintenance jobs
  • Checking procedures
  • Searching for stock items and their locations

…to name just a few of the jobs you can easily manage using your phone or tablet.

How to set up your mobile device

To register a new mobile device, navigate to:
Settings → System Settings → Mobile Devices

Here, you’ll find three options:

  • Download the app — takes you directly to the correct app store page for your device.
  • Configure the host address — ensures your mobile device knows the correct network address/URL for your IDEA server.
  • Add a new device — allows you to register and configure additional mobile devices as needed.
While the configure button is only needed if your servers network address has changed and normally does not need your action, the last button is the one you will need most.
 
When pressed it provides you a small wizard to setup the name and description for your device:
Once you press save this windows changes and shows you a QR code which contains the host address under which your mobile device can access the IDEA server.
 
Usually its the IP address of the server preceded by the protocoll. i.e. http://102.168.2.1
 
Note: this also means your device needs to be in the same network as the IDEA server! 

Now its time to install and start the IDEA Yacht app on your tablet or phone. When first started you need to allow access to your camera so the app can scan the QR code from your monitor:

Once you confirmed the usage of your camera and scanned the QR code the app will automatically run an initial sync to load all necessary data from your database and prompts you with the login when done:

You can now log into the app with your IDEA credentials and start using it. The mobile device page in IDEA will list your new device and provide you also the information about its last synchronization. Once a device is no longer needed please use the trash bin button to remove it.

Dirk, senior supporter with body and soul

Dirk has been working at IDEA since 2010, and is one of our veterans with 4,695 tickets solved in the last 2 years alone. Dirk is on hand to give expert support! This column answers your most common questions!